This Privacy Policy ("Policy") is issued by the entity operating the nagordola bd platform. By using our website, mobile app, or any of our services, you agree to the terms of this Policy. We treat your information with the utmost care and adhere to international data protection standards.
1
Introduction & Scope
Nagordola bd believes that data privacy is a fundamental right. Our privacy policy is designed to give you full transparency — what data we collect, why we collect it, and how it is kept secure.
This Privacy Policy applies when you:
- Visit the nagordola bd website or mobile app.
- Register a new account or log in.
- Play any game or place a bet.
- Make a deposit or withdrawal.
- Contact our customer support team.
2
What Data We Collect
Nagordola bd collects only the data that is necessary. Full details are provided in the table below.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address, postal address |
Account Communication & Security |
| Financial Information |
Mobile banking number, bank account |
Payment Processing |
| Transaction Data |
Deposit, withdrawal, and betting history |
Account Records & Legal Obligations |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Usage Data |
Login time, page visits, game preferences |
Service Improvement |
Special Category Data
nagordola bd does not collect sensitive data such as religion, political views, or health information. Only data that is strictly necessary to provide our services is collected.
3
Purpose of Data Use
Collected data is used solely for the purposes listed below. If it is ever used for any other purpose, you will be notified separately and your consent will be obtained.
- To create and manage your account and ensure its security.
- To process deposit and withdrawal transactions.
- To complete KYC verification and meet legal obligations.
- To prevent fraud and money laundering.
- To provide customer support services.
- To inform you about relevant promotions and offers (subject to your consent).
- To improve the platform's service quality and usability.
Marketing Communications
If you no longer wish to receive marketing emails or SMS, contact support at any time or click the unsubscribe link in any marketing email. Account-related transactional messages will still be sent regardless.
4
Data Retention & Period
Nagordola bd deletes your data once it is no longer needed. However, certain data must be retained for a defined period to meet legal obligations.
- Active account data: retained for as long as the account remains active.
- Transaction records: up to 5 years (in accordance with financial regulations).
- KYC documents: retained for up to 5 years after account closure.
- Log files: up to 12 months.
- If you voluntarily close your account, your personal data will be deleted within 30 days of the request.
5
Data Sharing & Disclosure
Nagordola bd never sells your data to advertisers or third parties. Data may be shared only in limited circumstances, as outlined below.
- Payment processors: to complete transactions (only the minimum necessary data).
- KYC Partner: for identity verification purposes.
- Law enforcement agencies: when required by a legal order or investigation.
- Anti-Money Laundering Authority: to comply with AML regulations.
Third-Party Partners
Any third parties with whom data is shared are bound by confidentiality agreements with us. They may only use the data for the specified purpose and cannot pass it on to anyone else.
6
Cookies & Tracking Technologies
Nagordola bd uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that retain information about your website visits.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining Login Sessions |
Deleted at end of session |
| Functional Cookies |
Remembering Language & Preferences |
1 Year |
| Analytics Cookies |
Understanding How the Site is Used |
2 Years |
| Security Cookies |
Fraud Detection |
30 Days |
Cookie Control
You can block or delete cookies through your browser settings. However, disabling certain cookies may limit some functionality on the platform.
7
Data Protection Practices
Nagordola bd uses multiple layers of security to protect your data. Our security team monitors systems around the clock, 24 hours a day.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- All data is stored in encrypted form in the database.
- Two-factor authentication (2FA) is available.
- Suspicious logins are automatically blocked.
- Regular security audits and penetration testing are conducted.
- Employees can only access the data necessary for their specific role.
In Case of a Data Breach
In the event of a data breach, we will notify affected members within 72 hours and take immediate corrective action.
8
Your Data Rights
Every member of nagordola bd has the following rights regarding their personal data.
👁️
Right to Access Your Data
You may request to know what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
You may request deletion of your data unless retention is required by law.
⛔
Right to Restrict Processing
You may request to restrict the processing of your data under certain circumstances.
📦
Data Portability
You can request your data in a portable format (CSV/JSON).
✋
Right to Object
You have the right to object to your data being used for marketing purposes.
Exercising Your Rights
To exercise any data-related rights, email us at support@nagordolabd.com. Requests are typically processed within 30 days.
9
Minor's Privacy
Nagordola bd strictly does not collect data from anyone under 18. We verify age at registration and reconfirm it during the KYC process.
- Any account found to belong to a minor will be closed immediately.
- Any data found to belong to a minor will be permanently deleted immediately.
- If a parent or guardian becomes aware of an account registered under a minor's name, please notify us immediately and we will take prompt action.
10
Contact & Complaints
If you have any questions or concerns about our Privacy Policy, please get in touch. We are always here to help.
- Email: support@nagordolabd.com
- Live Chat: Available 24/7 (log in to the platform)
- Response time: typically within 24–48 hours
Frequently Asked Questions
About Privacy FAQ
No. nagordola bd never sells your data to advertisers or third parties. Data is shared only on a limited basis for payment processing and legal obligations, and those partners are bound by our confidentiality agreements.
Upon an account closure request, personal data will be deleted within 30 days. However, transaction records must be retained for up to 5 years in accordance with financial regulations.
All your data is protected with 256-bit SSL encryption, stored in encrypted form in our database, and monitored around the clock by our security team. Regular penetration testing is also conducted.
Yes. You can email support@nagordolabd.com to request a copy of your data. We will send it to you in CSV or JSON format within 30 days.
Every marketing email includes an unsubscribe link at the bottom. Clicking that link or contacting support will stop all promotional emails. Account-related transactional messages will continue to be sent.